​Invictor Electronic Communications

Black lines when scanning or copying on your printer.

 

This is the most common problem with your printer/scanner.

If your printer has an automatic document feeder then there will be two scanning glass plates. Lift the lid to expose the glasses. You will then see a thin glass and the standard A4 size glass. The document feeder uses the thin glass. There will be a mark or even tippex on the glass. It may look clean but shine a torch on it and you will see the muck on it. Clean it and all will be ok. Obviously if you use the A4 glass then the same applies.

If they are spotless and you still get the lines then either dust will be under the glass and then it will need to be cleaned by a professional repairer (Like me, haha) or the software in the printer will have remembered where the mark was and it will need resetting.

​

   PLEASE NOTE THAT TECHY TIPS ARE AIMED AT THE OLDER GENERATION WHO KNOW HOW TO USE THE INTERNET BUT REQUIRE A HELPING HAND.

                                                                                                A NEW TECHY TIPS WILL APPEAR EACH WEEK.